The staff are very helpful and will upload docs needed to the state for you. The office staff are very nice. This place is a very popular place To go get your medical card and I can see why. Staff are always busy but still very courteous. They do work hard to get you in and out as fast as humanly possible but expect to be here for about 2 hours. If the office staff weren't so nice, that would be a problem but it really isn't. They do give you a lot of dispensary perks when you come in. I've heaord of some of the other seedy places where people go to get their cards in Las Vegas but there isn't a seedy bone in this office's body. This is the best place in Vegas to go get your card.