I had moved 30 miles west of Madison and was concerned about coverage in the area I had moved. I had been with AT&T but was not getting coverage. The sales associates promised me, repeatedly, that I was covered; that they had many clients in Arena WI. Both of these statements were lies. My father under went heart surgery a few days after I bought the phone, and I was unable to return the phone within the 2 week alotted time. Also, the little rural "block" I lived in was not in their coverage map---AT ALL. IT WAS ENTIRELY WHITED OUT.
They would NOT let me out of the contract. I had absolutely NO coverage. None.
I still had to pay for use of that phone for two years.
EVERY month---no coverage. When I DID drive into the city, I couldn't use phone (I had coverage, but battery drained so quickly searching for my tower and was roaming. I asked if I could just ensure I could use phone when I was in City, and they said "Nope".
*ALL* Wireless Companies and Cable Companies Are Evil.