If I could give a zero, I would. I was visiting from LA. They double charged my credit card for over 100 extra dollars and still haven't credited it, despite several phone call attempts. The person who answers their phone keeps telling me that he will refund it, but I have waited more than 7 weeks and spent way too much time. Clevelanders might not know better but this stuff doesn't fly in larger cities! Also, the double charge was an admitted error on their part after an entirely botched meal in the first place, for which I regret ever eating there. Luckily my credit card company is taking care of the extra charge matter. All I can do us warn others to of the poor management here. Everyone in my party was double charged and is having to deal with a slow and not helpful manager! Beware. Reflects poorly on Cleveland.