After my last experience, I was contacted by Dan who is one of the business owners at MD Nail Spa. Dan was genuinely concerned about my unhappiness and invited me back for a refund and redo. I am always willing to give a business a second chance when they care enough to respond to a negative review in a positive way.
It is very apparent that MD Nail Spa cares about their clients and wants them to have a great experience every time.
Excellent customer service can be hard to find these days but it is alive at MD.
I will definitely be back to try them again!