I was freaking out when my pup-sitter fell through days before a vacation. We found Daniel on the Rover app then connected to his company's website.
Daniel responded to my text within minutes and we started talking about my dog and the process. He wasn't pushy at all and was very customer oriented. He offered to come to my house to meet us and our pup...and was available the next day!
Meeting Daniel was great. My dog was all over him, giving him kisses. He asked questions about his food, treats, how he sleeps, bathroom situation, and more, while taking notes. After he left my dog got out the front door, ran to Daniel's car and tried to get in...he really wanted to spend more time with him! We decided to go with 3 overnight stays and 2 check ins per day.
During our vacation we got text and photo updates regularly. When I came home he washed and folded the bed sheets and left a kind thank you note. My pup looked happy and healthy.
We were so happy with the whole process, it really made leaving my fur baby a lot easier knowing he was with someone he met and liked. We'll be booking again in a couple months!