After reading all the negative posts we decided to go to see just how bad it could be! The young server who helped us greeted us warmly when we came in and was friendly throughout, the owner or cook did scold her publicly a couple of times , but also teased and chatted to her as well. Food was excellent and we felt competitive to other eateries, overall a very pleasant experience! Think it helped to be pre-framed for that type of personality though, had we gone in with a different mind set I think we would give a negative post as well.