Ordered the salmon ...found 2 Long hairs in my food that were clearly not mine, they took my plate away as everyone else was already eating their meals...after ten minutes brought me a new one from the kitchen ... Getting the bill I saw they only discounted 10%, I had sent it back saying it was unacceptable as I was the only one eating at the table by the time they brought me my meal...my whole group (8 people) had waited for me to finish my meal before ordering dessert ...they brought me back my bill with 20% discount and said that's the best they can do because I ate my meal and they would not comp me on it ...the manager came to me and said "this is what you pay" rudely....Their customer service was offending and for something as simple as taking one dish off the bill for a disgusting mistake I will not becoming back here... Yorkville is a well respected place for the customer service and high end style dining... This was nothing I had ever experienced before in Yorkville of all places.
2 stars for how tasty their hand rolls were and how sweet the waitress was.
Management was the reason for this review .