The wellness center is located inside of the Las Vegas Pain Institute, which seemed a bit odd. However, the suite is well decorated, very clean, modern and smells of aromatherapy. The staff was attentive and April, I think she is the office manager, was especially welcoming and Jen the nurse is awesome! The doctor took the time to detail my procedure (laser facial) and answered my questions. Overall, the staff really made sure that I was comfortable and relaxed thought my visit.
Although I had numbing creaming on for an hour, the procedure did hurt some. It should be noted that I do have "sensitive" skin and according to the staff most people do not experience any discomfort. I had procedure 9 days ago and I am very pleased with the results already! In 6 weeks I should see the full results, I cannot wait!!! I have already started to receive compliments : )
I would have liked to have known sooner was that I would need to pick up prescription at a pharmacy located on E. Sunset Rd., just a little past McCarren Airport. The doctor formulated a custom cream to be used post-procedure to speed up the recovery process. Which make sense why it is not available at just any pharmacy. The day before my procedure I was contacted to confirm my appointment. At that time, I was informed about the prescription cream and for a antiviral. I was at work and would not be able to pick up it that day because the pharmacy closes at 6:00pm. I ended up having to pick up the cream after the procedure. I really hadn't wanted anyone to see me with a red and oozy face. Ideally, I would have liked to pick up the custom cream the Saturday prior to the procedure (the pharmacy has Saturday hours).
I would definitively recommend the laser facial and having it done at this office. I was surprised to learn how many services they offer. They should consider updating their website to list all available services.
p.s.
I don't understand why all the positive reviews have been filtered. It doesn't seem fair, makes it look like this office is undeserving of the accolades.
While I was there they had sold out on a groupon now deal on waxing. Instead of saying that they weren't able to honor it they offered to see the caller the next day. Sounds like they value making clients happy.