We have been coming to Dicks for eight or nine years now, ever since a tourist from Vermont that we met in Sedona mentioned it to us. We were complaining we couldn't find any decent New Mexican style food (being from New Mexico) and he told us of Dick's. With that said, we tried it and loved everything.... until....
.... the last few years, we have been receiving COLD food. The plates are extremely hot to the point you literally can't touch them for about 10 minutes and the food on the outside of the plates can't be tasted during that time... but the food in the middle of the plates, cool to actually frozen on many occasions. We have a friend we brought a few years ago and in addition to his order being forgotten and then rushed, it came out cold. He won't go back. (We keep trying to change his mind!) This has happened another time when we brought family to check out our favorite restaurant.
Something is going on with this fantastic diamond in the rough..... cold food? We went last night and it was not that busy so no idea why the rush to get the food out. Typically 20 minutes from order our food was brought and yep.. cold. I only hope our friends we brought to introduce them to our new favorite place didn't have cold food as well.
I only hope the managers see this review and check into their cooking/heating systems of the prior prepared food..... last night was the NM Combo plate with a burro replaced for the shrimp, the burros were cold. Mine was Relleno Platter with an egg on top and well... the middle of the relleno was not warm.