I went to Applause recently for a gel manicure and pedicure. I have no complaints. It's been 10 days and my right index finger polish has chipped a bit, but I am not gentle on my hands. The lady who performed my manicure and pedicure did a thorough job, and unlike MANY other nail salons, she did lightly massage my legs and arms - I had a great experience and I'll be back!