Just came back from there, and was pretty disappointed.
The inside dining area was a wreck (dirty tables, food on the floor, table side order phones out of order, etc). They weren't particularly busy, and several employees were hanging around talking to one another.
My food came out relatively quickly, but was not complete, and even after alerting them of this and waiting on them, I had to remind them five minutes later to give me my missing items, at which point they seemed even more confused.
To top it off, the restroom was filthy and there were no paper towels, and I even saw an employee go in and use the restroom, and come out without remedying the situation...hope he at least washed his hands :/
Given the state of this place, I have to wonder.
I want to like this place, but it scored an F on this visit.
Fast food doesn't have to be messy, crummy, and lacking in service...just look at chick-fil-a.