An apt subtitle is: a franchisey-spot (with a standard menu) that makes a big deal of being locally owned and operated and would do better to spend more effort working on their food or tailoring the menu.
I can't disagree with others regarding the "classy crayon" server name on the table paper business. Two colors! Wow! How Pizzeria Uno! :-/ SMH. Twice. Ok, three times.
I guess after over 20 years of eating nommy Italian food in Chicago, Boston, and, well, Italy, I really don't understand why one would want to confuse expectations by calling what this place serves "Italian." It has, unfortunately, more in common with takeaway pizza joints and steakhouses than anything else.
Calzone is really more of a stuffed pizza. It's just...wrong. Very, very wrong.
Pasta was...not good...and that included tries at four different dishes.
Sandwiches were...fine. Nothing special, but fine.
Steaks are / were the only dishes that the (fairly large) groups I've eaten here with have enjoyed - mostly with additional gorgonzola, demi glace, or mushrooms.
All of the sides were fairly meh.
One deeply held personal gripe: it really bugs me when beer menus don't indicate what's bottled and what's on draft; it bothers me even more when (based on how offerings are grouped on the menu), I think that I'm ordering a local beer on draft, only to get it bottled (with no warning). This, for me, makes it impossible for me to bump my rating up to an "A-Ok" - it's misleading and intentionally crappy. If only one local beer is available on tap at a time, that's fine; just make it clear to guests before they order.