I've only been to the Men's store but from experience it's definitely one of my go-to stops. The selection in the men's store is pretty good, they have a wide variety of brands tagged at a very reasonable prices.
Based on experience the customer service has always been really good. She/they would be friendly from the first foot in, and they would always ask if I needed help finding anything.
I really dig the interior and layout of the store as well as the location where Queen West is beautiful (both the people and the community).
Recommendations: if you want to indulge in high fashion brands and quality but don't want to spend the money, you can stop by here and find the Burberry or Gucci pieces you want in your wardrobe. I find myself stopping by here if I'm looking for a high quality coat/jacket and new accessories without breaking the bank, or if I just want to shop in general.