It's July in Phoenix, so of course our A/C goes out. They say it's hard to stop a Trane, but they haven't met mine, it's been down a lot and it's only seven years old!
However, the silver lining to this cloud is West Coast Plumbing & Air. I called them this morning and someone was here in less than an hour.
They were professional, courteous, and they knew what they were doing. No one has ever got our unit up and running so fast.
They earned a customer today and my respect!