I arrived as the only customer in the restaurant. I was ignored by everyone working- I was standing right in front of the register. It wasn't until two other customers walked in about 5 minutes after me that somebody finally acknowledged me. I had placed my order 25 minutes prior and was told it would be ready in 15 to 25 minutes. I gave them my name, they walked over and my pizza was sitting there but they told me it would be another 10 minutes until my bread sticks were ready. No only was my order was not ready when they said it would be, when I finally did receive it I got a cold pizza and warm bread sticks. This was 8 p.m. on a Friday night, and there were 7 people working minue the delivery drivers that were coming and going. While I was waiting apparently a shift change happened and then no communication was made that I was still waiting for my order!!!