Ok short and to the point here for me. I dont think that this Casino is nearly half as good as most of the casino's on the strip or even in downtown... but it is what it is, a passe idea of restaurants turned casino when most of the restaurants are bleh at best... I think this place is just another way to have money sucked out of your pocket...
Seriously when was the last time you went to a Hard Rock to buy a t-shirt to show you were in some far flung destination. Wasnt that so 20-25 years ago? I remember I was stoked to have a Hard Rock Bangkok t shirt 20 years ago! So yeah it seems likes its a totally dated idea. Some folks perhaps still ascribe to that setup, however, I dont know anyone who still does.
Overall this place had average at best customer service and friendliness. I wasnt impressed by the folks at the table games or who were on the floor. I asked 3 different people where the hard rock cafe was, and the first two didnt know or have a clue. I happened to be with three young ladies who wanted to eat there as their was a yelp check in deal. However unbeknownst to all of us, it was in a separate building. Sadly it took a while (3rd staff member) to tell us where the place was.
On top of that the table staff wasnt nearly half as friendly or outgoing as I normally find. This was at roulette and craps. Too bad since those are two of my favorite games and I wanted to gamble a bit. But when there is a lousy mood coming from the staff... who wants to spend money to be around that kinda crap.
It was clean. They had all the standard games and lots o slots. They have a giant hotel as well. But honestly, I couldnt care less and wont be back unless there is something special happening here that I HAVE to attend. My honest to goodness reaction is that it isnt worth 3 stars but i couldnt find anything specific to lower the grade on it for. It is just meh to the nth degree.