I went into the spa this morning to access the gym, prior to attending my more in conference. I waited behind a gentleman very attentively to know the protocol as this was my first visit. I approached after he finished and when I told the customer servicer representative my room number, she stated, "Do you Har your ID?" I said, "No." She replied saying, "I'm sorry you'll have to have your ID to be certain that your a guest of the hotel." I simply laughed and went back upstairs to get my ID. I have no issue going back to get my ID; however, if there is a policy in place, it should be universal for all customers. I will cotinue to go, as I am here for a week, but this is unacceptable. Yes, I spoke with hotel management, but I'm uncertain, what, if anything will be done!