Unfortunately, Michelle did not come through for me last night. She told my group we could all get in free at XS and then when we got there we only had outside access. I would have rather gone to another club and been able to get inside and use the actual dance floor instead of being stuck outside in 90 plus degree weather. In the past, Michelle got my whole group in to the inside of XS which is why I asked if we could go there again. When I texted her, she never responded. She was SO unprofessional and I will NEVER use her as a promoter again. She was not up front with me at all and I am disappointed that she got credit for my group being on her list at all. The worst thing is that it was the last night my out out town friends were here, and I was talking about how much fun the club would be since they had never been to anything like it before. It was such a major disappointment. We ended up leaving and going downtown which was actually fun, I just wish we didn't waste two hours getting to the Encore to wait in line and not even be allowed to get inside of the club. DO NOT USE THIS PROMOTER!