What a SCAM company! I booked a shuttle from Budapest airport to the hotel at 11.30 PM. They didn't pick me up almost at midnight in a foreign country! I asked Expedia for a refund. They contacted the shuttle company but the shuttle company denied the refund. All Expedia did was an apology! No refund. I'll contact my bank. Expedia is a SCAM company and is supporting scammers.