If you haven't figured it out by reading the other reviews, this place isn't a 5-star restaurant. Pinnacle Peak Patio Steakhouse has been around for what, 20 years? It's about fun, atmosphere, music and food. Any restaurant that continues to pull in 2-4 tour buses a week, 3 times a week, obviously is doing something right. So here was OUR experience last night:
We walked up to the outside hostess stand where we were greeted in a very friendly fashion, and were seated immediately inside. Our server came up to us within 30 seconds and took our drink order. Shame on me for not knowing her name, but she was amazing. She got steadily busier and busier and yes, as she did, the service declined, going from amazing to really good.
This place is known for their mesquite steaks and they did not disappoint. They were a decent portion and very flavorful. No, they weren't the same quality as a 5-star steakhouse, but they were served with great sides and a warm, friendly style. We both ordered the trio, which is a 6 oz steak, 1/4 chicken and 1/2 rack of ribs. As my friend would say, it was a "Fred Flintstone serving". We darn near ate ourselves into a food coma and still had plenty to to take home (I just finished a plate of leftovers tonight, and there's enough for one more meal easy). Afterwards, we walked around and checked out the old photos from stars and celebrities who visited over the years. And check out the collection of law enforcement patches and letters. This place is an icon in AZ and worth coming to. Good solid food, good solid service, fun (and yes touristy) atmosphere, and some of the nicest people working there that you'll ever meet.
It's touristy, yes. There's NECKTIES hanging from the ceiling....that kind of gives you the first clue. It's old-Western, cowboy, "yes m'am" type of place. Get in the mode, enjoy your meal, and call it a good night at a good restaurant.