Bob Davis manages the home we are renting and he was okay until we needed a repair. We have a broken drawer in our kitchen that has sharp pieces sticking straight up where my two year old can reach. We first contacted bob to have this fixed about a MONTH ago. We've played phone tag once, then didn't hear anything for almost three weeks, and finally received word that he would pick it up a couple days ago. Nothing yet. When this repair is something needed to keep my two year old safe, I don't think it should be put on the back burner. I don't care how busy you might be. If my son gets hurt, we will have a whole different problem here.