The Yard Experts serviced my front and back yard for all of 2011. I was very satisfied. However this year their service has really suffered. Not sure what went wrong. The crew last year would adjust my irrigation system as the weather permitted. During the winter weather, they cut the watering down drastically because the plants didn't need it. Noticed a couple weeks ago that my plants were dying. Grass was brown, plants were all sagging and droopy. When the crew showed up I went to talk to them about the condition of my yard and not one of them spoke any English. Between the three guys and me I was able to communicate a little bit that my yard needed more water and to have them set the irrigation so that it waters more. They figured it out and now my grass is greening up and the plants look much better. But I imagine had I not said anything they wouldn't have done anything about it. The crew last year had at least one member that spoke fluent English and I was able to communicate with them. Also have billing issues this year that I never had last year. I hope they fix their service. For now I'm switching to another company.