I was in a hurry and couldn't book an appointment so took a chance and arrived early on Saturday morning. The assistant was really courteous and accommodating and, as it happened, able to do a fitting immediately. In future I would be more organized and book as it was already busy even at that time.
I was buying a nursing bra and the assistant asked if a trainee fitter could join us. There was no pressure to agree but I was happy to have a second opinion.
The fitting was thorough with about six or seven options to try and time spent adjusting and comparing styles and sizes. I didn't feel pressured towards any one option and both women were knowledgeable about nursing requirements. The service wasn't intrusive and they were respectful of my privacy - which, being heavily pregnant, I particularly appreciated.
I was impressed by the variety of styles the store stocks and didn't feel the need to shop around any further. Most of the styles I tried on were priced between $60-75, so very similar to the range in Thyme, where I'd have gone otherwise.
When I came to check out the server put a complimentary bottle of bra detergent in my bag as a thank you for allowing the trainee to help with the fitting, which was a very sweet gesture.
At this point in pregnancy I had not been enthusiastic about the prospect of bra shopping but the experience at this store turned out to be really positive and supportive. I will definitely return and am pleased to have been able to support such a lovely independent shop.