This review is for Sales Only - I am giving 5 starts as that is what I gave them in the formal Right Honda review they sent directly to me. My husband and I have been researching automobiles for well over a year when we finally decided to get out and test drive our top picks. Although we were in the market for a hybrid, we inevitably purchased a 2013 Honda Accord EXL, obviously not a hybrid. The hybrids we DID test drive included the Ford Fusion which was a very nice car, just not enough leg room for my tall husband...and the Honda Civic. The Accord is in a totally different class and the 2013 is beautiful. I'm on day two of ownership and can't wait to leave work so I can drive it home!
Juan helped us on our test driving and was knowledgeable. Then Right brought out, as my hubby and I referred to him as, "the closer" AKA Gaston. He was helpful and nice and most definitely good as his craft. It takes a special kind of someone to sell cars and whatever that special part is...he's got it. We may have been easy targets though because, I was pretty much sold on an Accord because of my familiarity with it and this was my ultimate pick for a car. Also, I had already told my husband, "we're buying today". We were hook, line and sinker and for good reason. My old car, a Nissan Altima, felt as if it were about to give out on me.
All of this considered, we were treated respectfully. The sales team was just that...a team. Going in, we were already educated about how the process works and we knew what we could and could not make exceptions to as far as our choice and what we were looking for in a car...and we got what we wanted (with a little bit of waiver). I may update my review once I have experienced the service side and after reading the other reviews I hope I don't change my rating. Only time will tell.
If you decide to test drive from Right Honda, ask for Juan or Gaston and please let them know Elissa & Matt sent you! :) Happy Hunting!