The only reason I am giving it 2 stars instead of 1 is because the pizza is good. I walked in and everyone that works their was sitting down eating pizza and watching TV. I had called ahead and ordered but my pizza wasn't ready when I got there. I waited and 10 minutes later he came by and told me that the order hadn't even gotten back to the kitchen. I had to wait another 20 minutes because of their mistake. I normally wouldn't care but he didn't even offer me a class of water while I was waiting. When I was leaving he even forgot to offer me any cheese or pepper to go with the pizza. Good pizza but lazy and not customer centric service.