Not very happy with 2.5 to 3.0 hour hold times literally to be transfered to India where they argue, interrupt and dont even speak English, or understand your account or products. So I go to this store and the employees are still useless. They wont speak to me about my account w out my driver license even though I can verify everything on my account give me a break.. Not to mention their terrible cell service and data service. They also rob you of your data for the month. In 1 day I used 3GB? Sounds pretty suspect to me. Switching to Verizon at the end of month and never going back!