Went in tonight to get my battery tested. Turns out my battery was bad. Jeff was a huge help. Although I brought my own tools to change the battery, he insisted that he take care of it for me. He helped me remove the old battery, and carefully secure the new one into its place. He was friendly and it was nice to see someone who actually knew what they are doing for a change. The whole process took less than 15 minutes and I was on my way. Thank you to Jeff for being so helpful. This guy is an asset to Auto Zone. I will return to this location. Thanks again!