Ok so I don't have a ton of experience with vets. I've never owned a pet before...other than a hermit crab, but you don't take them to the vet.
Aaaaanyway. We got our rescue puppy Stanley in March, and have taken him to LAH a few times for shots, checkups, and just the other day, an unplanned visit for some goop-eye mess he picked up at daycare. Each and every time we've been there, we have always been treated wonderfully from the front desk staff to the techs to the docs. We've seen 3 different vets here (Rog, Konecny, and Curren) and all have been great.
The vets and techs are really interested in making our pup the best he can be - each time we've been there, the staff have been focused on making him feel safe and happy so he won't be scared of the vet. Awesome!
Great service, too. I had an appointment within 1.5 hours of my call about the eye-goop. We have never felt rushed and always had all of my questions answered. I really do feel that everyone there loves our little Stan-bot as much as we do! This place is great. We'd recommend them to anyone.