I absolutely love Coffee Bean. Their drinks are consistent, and always very nice staff. I would get a frozen drink everyday in high school, but moved out of state for college. When I moved back recently, I of course started going back for my usual drink. One employee (unfortunately I cannot remember her name, because I want to give her major props for her excellent customer service), immediately said hello to me by my name and asked if I would like the drink I used to always get. Mind you, it had been over 5 years since I had seen her, so to say I was impressed is an understatement! Thank you to every employee for your hard work (I've worked in a similar profession, it can be stressful) and always having such a wonderful attitude and smile!