I purchased a Groupon for laser hair removal at a very reasonable price. After going to other establishments numerous times and seeing no results, I almost didn't purchase this one. After only one treatment with this incredibly amazing laser I saw a result that over 16 treatments in the past never accomplished. On my second visit I was speaking with my esthetician about my troubles in another area; she did that area for me free of charge. They are the kindest most amazing establishment I have ever visited. The fact that they are not a chain really shows as the customer service is top notch. I encourage everyone to go to Luminescence.