We visit this location often because it's closest to our home. Today's visit was absolutely horrible. While in line, the couple in front of us were having trouble with their card because the skinnyfats card system was offline. It took them about 10 minutes to complete their order and the apology given was very dry. We almost decided to go somewhere else which would've saved me from the awful food we were served. The server brought out our food in to-go bags when we told the cashier we would be dining in. She had our food plated and brought it back out to us. My breakfast potatoes were undercooked and bland and my husband's chicken and waffles were bland too. It's the first time I left 90% of my food uneaten and walked out a restaurant. We won't be back for awhile.