Just an average bagel shop chain. I've been to a couple of them and the good thing this place has compared to the others is that it is spacious, that means if you plan to sit in and enjoy your bagel/breakfast/snack you can do that.
We were there at 10am on a weekday and the staff was on top of our order. We had our breakfast sandwiches in 5 minutes, with a lot of attention given to our customizations.
One thing I missed was the Jalapeño Cheddar bagel, which is my regular go to bagel, but the remaining bagels were fresh. You know the bagels are fresh when they have a "hot" sign next to them. Don't forget to keep that in mind next time you visit this chain.
+space
+cleanliness
+attention to order detail
-not a lot of options for bagels when we visited (I've seen more at some of their other locations)
-lady at the register was clueless about the orders (had to explain your entire order second time)