The reason for the poor review is because of the customer service. The food is rather decent but every time that I have been in, the service has been abysmal. Whenever I place a phone order, for pick up, I'm almost always placed on hold after five or six rings. The employees seem less than thrilled to have their jobs and it reflects in the service. Whoever helps me, over the phone and in the store is always rude. For a place that serves customers, the customer service is terrible. Not to mention, I've been given the wrong order before. I don't think I'll be going back after tonight.