Called in today as I had a small broken 8" piece of 70's era formica that needed fixing. The man who answered the phone (owner? Manager? I kick myself that I can't remember his name!) helped me in every way. Not only did he explain how it would be better for me to fix this problem myself, he gave me the name of the company where I could find the color and buy the part I needed and explained in detail the process and materials I would need to complete the job. He saved me a boatload of hassle and money. Next time I need countertops, this place will be my first call.
Any company that is willing to direct you to the proper way to do things rather than just the way that benefits them is a company worth supporting and doing business with.
Thanks.