As I walked in the front door there was a sign posted "Help Wanted". I should have known ... I was just looking anyway and didn't intend to buy anything today. However, I found a range hood and purchased it. What I have to say is that if you go there and PETE is your 'customer service advocate' ... RUN .. don't walk ... RUN !!! He has NO business working in customer service. Even while I was waiting a long period of time to be helped, he casually walked over to some other desk, picked up his drink from Circle K and takes a drink .. then meanders back and I'm still waiting. He has one speed - REVERSE. I won't be back to this store. The only person in this store wtih a clue at all was Noah who had GENUINE desire to help, but wasn't able to as he's never been trained on the cash registers. There was some other guy name Tim that seemed to know what he was doing ... but again, if you get Pete .. RUN !!