Man, I had such good memories of Red Robin and the food - now I don't really care to come back. We came for a quick, casual lunch on a Sunday. It was decently busy, but not packed. We were greeted by a young hostess with an attitude who just sat us at a high top in the bar right by the front door without asking if that was ok. I personally hate high tops as they can be uncomfortable for tall people. We went back to ask for a booth as we saw a few available, and she sighed and said that server needed some time before being sat again, we said we would gladly wait. Literally 5 seconds goes by and she grabs menus and told us to follow her. What just happened?
She quickly sat us and sauntered herself and her ponytail back to her perch. Jeez.
The server was nice enough but could have been a bit more attentive, but we knew she was busy. We ordered a chicken salad and a burger to split. We were really excited for the steak fries, like anyone right?! Not so much, our fries were the first thing we tried and they were cold and rubbery and as we used to call in the restaurant industry "DEAD". We asked for new ones, which we got but they almost seemed undercooked this time, but whatever. We ordered the burger medium, it was a little more on medium-well side which was okay but it was cold on the outside. We cut in half and ate it anyway, we weren't going to turn a quick lunch into a whole afternoon sending everything back. The salad was meh, nothing to take a picture of for the menu if you know what I mean. Some looked like' ABC' salad...probably due to being tossed in the dressing and sitting there awhile.We did, however, get numerous refills on our strawberry lemonade from our server which we probably shouldn't have. That drink is SO sweet and unnatural tasting that it made me crave refills on water instead.
Anywho, I don't normally expect much from family-type-chains but Red Robin used to stand above many of those in my experiences. Seems they have remodeled and restyled quite bit but, well, you come here to eat not admire light fixtures.
No thanks.