We picked up at Hertz CAK and dropped off at the CLE location. Overall, the rental area is way too far from the Airport to be convenient. The Hertz drop off is alllllll the way around the drop off loop. The Hertz service was ok overall. I'm glad I got the backup for the giant dent and bumper hanging off the car that we got of CAK cause the guy was ready to bill us. Oh yea, we got a rental from Hertz with the bumper hanging off. Stay classy Hertz!