I've been going to Scissorworks for YEARS (to Kayley) and I have been incredibly impressed with her professionalism and ability. She is warm and engaging and full of good ideas. She makes you feel like an old friend and she's always on time.
The review left by this lady "Ann" is not only incredibly childish and unfair, it's completely unfounded. Have you never been sick a day in your life, Ann? Have a little compassion. Sorry that you weren't able to have your hair done but perhaps reexamining your priorities in life will enlighten you and allow you to spend your time doing things other than harassing sweet young women who are doing their very best, ANN! Next time you're sick and have to miss out on something hopefully you'll be called out for doing something like "drinking on a patio." You could use a positive person in your life like Kayley if this is how you live it. I bet you're your new hairstylist's new favourite client....
Anyways, keep doing what you do Kayley, because you're absolutely wonderful and so so talented.