During my Braziliian wax, the owner knocked on the door repeatedly and then interrupted my service. Confronted with such rudeness, she yelled at me for telling her that her actions were rude and thoughtless. I don't think any customer with a half waxed private area thinks its urgent to interupt because other customers are waiting. Was my business of no value? I have a $500 membership.
I have never been so embarrassed. To be chewed out by the person who caused the problem felt like assault. I left angry, embarrassed, and offended that this lady considered me wrong. Other customers left upon hearing her.
I'm sorry for the staff. They're great ladies working for someone who's behavior will be the death of a business with good potential. Go to the Paradise Valley location where your business is valued.