This place is very hit or miss. On my last visit, I was promptly greeted and sat. The server was attentive and polite. The food tasted fresh. Usually the fries here are pretty bland and old, but this time they were fresh with just enough salt. Also, the presentation of one of my friends pasta dishes was impressive. Very good experience.
The other times before that were completely different experiences. Food took forever. Never received drink refills. Servers tried to avoid eye contact so they wouldn't have to come back to tables. A server even swept the floor with a broom then used it on the booth seats. Sure didn't seem very sanitary.
After my last experience I might give it a few more chances. We will see how it goes. I love Friday's overall so I'm hoping this location can keep up the positive experiences.