Jenna is one of the nicest people you will ever meet, and with a great personality. I decided to get lowlights in my hair A DAY before my wedding. I was a bit nervous considering the time frame with no chance to fix a mess up. I showed and explained to Jenna what I wished to get done. She did EXACTLY what I wanted! No ash, no brassiness - just the blonde that I had wanted. Jenna has a lot of experience and she definitely knows how to do hair!