Being from New Orleans I grew up on Popeyes and was excited to see them moving into the market.
I recently went to the location on albamarle Rd for lunch and was very unsatisfied with my experience. I ordered red beans and rice and a biscuit. When I got home I found the bowl was only about 2/3 full and was nothing but rice. Barely enough beans to change the color of the rice , not even enough to taste the beans.
Again , I grew up in New Orleans , the place Al Copeland started the concept , so I know this is not right.
I called the customer service line and the lady took my info and told me it would be forwarded. A week later I called back to find out why no one had followed up with me and was told I didn't ask for contact!
Why on Earth would I call to report the issue and give my phone number home address and email address if I didn't want to be contacted.
AND STILL NO CONTACT FROM POPEYES!
$4 for a cup and a half of white rice and I'm now a former Popeyes customer. Great service skills guys.