I cannot say enough about Butterfield's on Shea! While the food is beyond delicious and always delivered hot and fresh to your table (we go every weekend for a nice, leisurely breakfast), I write this review to acknowledge ESTHER - the amazing hostess and air traffic controller who essentially runs the front of the house. Esther is never flustered, despite the incredible pace at which this restaurant serves its frequently packed location. She is flashing hand signals to bus staff, flips her iPad around on her wrist to see which table is open next, and is in complete control of the dining room with that ever-present smile on her face. Walking into what seems like absolute chaos on the weekends for breakfast, Esther marks a very reassuring presence that you will be seated efficiently, greeted, and sent out the door with a warm goodbye. Kudos!