Staff was great! I checked in pretty late (after 10pm) and did not have any problems! I was even upgraded to a premier suite! The place is a bit out of the way and secluded. If you don't mind the drive it is peaceful and very much feels like Arizona! The a/c was a bit loud, but apart from that it is excellent! The bed in the room was one of the most comfortable beds ever. I truly feel the price is super for the service and atmosphere!