I came back today as I actually got off work a little earlier and the woman that was working was fantastic. I didn't get her name I totally forgot to ask. She was so helpful and the place is super sweet! Way nicer than the previous employee I dealt with. After posting my first review after the owner explained why the last wash is at 6pm I completely understand. If the previous employee had explained that to me I probably wouldn't have been as upset. I understand about sanitizing and keeping everything as clean as possible for customers and their pups. I'll definitely be back again the experience was great this time around.