Rob is the BEST!!! All of my communications with Rob has been by phone to help out a friend who has dementia, so it was challenging as the homeowner was not engaged in any of the communications. Initially it was to perform a leak detection due to a leak in the downstairs bathroom. It turned out to be a huge job, where I had to engage the home insurance company due to asbestos in the walls.
Rob had:
* Assessed and replaced leaking piping in the flooring between the upstairs and downstairs.
* Replaced the kitchen faucet.
* Assessed why one of the upstairs toilets was permanently plugged. The toilet had to be removed. He covered over the toilet floor area so that the homeowner would not fall and harm himself.
* On his own time, repaired the second upstairs toilet due to a leak, at no charge.
* Came by several times to figure out why the garbage disposal was not working. Turned out the garbage disposal electrical plug was loose and needed to be tightened.
I found Rob to be fair, friendly and down-to-Earth. I would definitely call on him again.
This took place 9 mths ago, so I'm a little late in my review. What's really scary about Rob is that I just called him, and he immediately remembered me by my first name and the details of the job though it was many many months ago.