Really disappointed with my "cleaning." They promised carpet would be clean and I come in to GROSS stained carpeting. I asked if I could get a credit to have the carpets cleaned and they basically keep ignoring me. I've made numerous emails and even went into the office! However, they have NO problem emailing and mailing me when it comes to them getting their money..I'm going to have to pay out of pocket for stains that I didn't make. I would recommend MAKING them clean carpets (letting you see it..or an invoice for service at least) because I don't even think they had it done. (Even though I paid for a "cleaning fee" as part of my deposit.