This restaurant opens at 5 p.m. and we arrived at 5 p.m. By 5:15 there were probably 10 other customers in the entire restaurant. We ordered the meatballs, Caesar salad and the Caprese salad and we both had water to drink. Once the food arrived nobody came to check on us. I tried in vain to make eye contact with anybody walking around but as they walk they just kept their eyes to themselves and never looked around to see if anybody needed anything. I eventually got up and got my own refill of water. Service matters to me in my review because it is all a part of the experience. Now on to the food. The food was good but there was nothing about anything that was great. Even the desert we ordered which was the chocolate mousse cake was good but again nothing spectacular.