To whom it may concern,
I was expecting a bill of $257.75, not $379.20 on my account xxxxxx781-00001
As a reminder, you force me to buy a galaxy S6 with a new contract @ Tatum & Shea and you cancel the contract I had with TCC @ Tatum & Cactus (you keep the phone, unable to operate in France).
1/ I agree on the accessories for the first bill $257.75 as mentioned below
2/ I travel overseas on the 05/22/2016, and got a French nanoSIM card, so international charges shouldn't exist on the bill.
3/ As an agreement the previous contract was broken and replaced by this one.
Please, could you address that because I am not going to pay for the mistakes on the contract
- wrong number on the bill 539-xxx-xxx4 instead of 359-xxx-xxx4
- tablet never used and returned to TCC
Regards,
Jacky Gorin
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Your next bill spelled out.
No surprises.
For account ending in #xxx781-00001.
Hi JACKY,
Your plan changes are complete and will go into effect on 05/11/2016. Some things may look a little different on your next bill, so let's walk through your upcoming payments and equipment charges:
Next bill (as of 05/11): $257.75
Includes partial month and other one-time charges and excludes any usage/overage charges and payments.
New monthly bill: $75.11
What we estimate your typical monthly charges will be starting 05/11.
Review your plan details below or feel free to look things over again online.