So frustrated with AT&T's horrible service! AT&T was so bad, they credited my account (which sounded good, but due to horrible communication, they shut off my services and issued collection calls over the service amounts THEY offered to credit!) and convinced me to switch to uverse which is just as bad! Internet service is non reliable and there seem to be no competent customer service staff to help sort thru the issues. I feel AT&T has gotten so big that they no longer know how to service people. GO ANYWHERE BUT AT&T!!